TERMS AND CONDITIONS

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Lucinda Light’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Lucinda Light’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is PO BOX 300 Aireys Inlet VIC 3231. Our business registration number is ABN 84 213 358 414. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties: name,email, phone.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws Australia and VIC.

Lucinda Light Security Policy

Lucinda Light uses Stripe Payment Gateway for its online credit card transactions. Stripe processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using Stripe are secured payments.

Payments are fully automated with an immediate response.

Your complete credit card number cannot be viewed by Lucinda Light or any outside party.

All transactions are performed under 128 Bit SSL Certificate.

All transaction data is encrypted for storage within Stripes bank-grade data centre, further protecting your credit card data.

Stripe is an authorised third party processor for all the major Australian banks.

Stripe at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Lucinda Light.

For more information about Stripe and online credit card payments, please visit www.stripe.com

Delivery Policy

After ordering online, you will receive an email confirmation from Keap/Stripe containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering. We will attempt to send your access links/code via email provided at time of order within 2 working days.

If you wish to query a delivery please contact us at Hello@lucindalight.com.

Refund & Returns Policy

We understand that each situation is unique, and we are committed to ensuring your satisfaction. If you are not completely satisfied with your service, please email us at Hello@lucindalight.com during our agreement terms. We will address your concerns on a case-by-case basis to ensure 100% satisfaction.